BLKBAR Ltd Terms and Conditions

Last Updated: 13 May 2026

1. Introduction

Welcome to BLKBAR Ltd (“BLKBAR”, “we”, “our”, or “us”). These Terms and Conditions (“Terms”) govern your use of the BLKBAR mobile application, website, and related services (collectively, the “Platform”).

By accessing or using the Platform, you agree to comply with and be legally bound by these Terms. If you do not agree to these Terms, you must not use the Platform.

BLKBAR is a UK-based digital marketplace that connects clients with independent hairstylists, braiders, barbers, and beauty professionals specialising in Afro and textured hair.


2. Definitions

Throughout these Terms:


3. Eligibility

To use BLKBAR, users must:

We reserve the right to suspend or terminate accounts that violate these Terms.


4. Nature of the Service

BLKBAR is a technology platform and marketplace.

We do not directly provide hair or beauty services.

Stylists using the Platform are independent professionals and are not employees, agents, or representatives of BLKBAR.

BLKBAR’s role is limited to:

Any agreement for services is made directly between the Client and the Stylist.


5. User Accounts

Users may be required to create an account to access certain features.

Users agree to:

We may suspend or remove accounts where:


6. Stylist Responsibilities

Stylists using BLKBAR agree to:

Stylists are solely responsible for:

BLKBAR reserves the right to remove Stylists who receive repeated complaints or fail to meet platform standards.


7. Client Responsibilities

Clients using BLKBAR agree to:

Clients must not:


8. Bookings & Payments

Booking Process

Bookings made through BLKBAR are requests for appointments with independent Stylists.

Once confirmed, both parties are expected to honour the appointment.

Payments

Payments may be processed through third-party providers such as Stripe.

By making payments through the Platform, users agree that:

Platform Commission

BLKBAR may charge Stylists a commission fee on completed bookings.

The commission percentage may change over time and will be communicated where necessary.


9. Cancellations & Refunds

Client Cancellations

Cancellation policies may vary between Stylists.

Clients are responsible for reviewing cancellation terms before booking.

Stylist Cancellations

If a Stylist cancels a booking, the Client may be eligible for:

Refunds

BLKBAR does not guarantee refunds for dissatisfaction with services provided by independent Stylists.

However, we may investigate disputes and assist where appropriate.

Refund decisions may depend on:

BLKBAR reserves the right to make final decisions regarding platform-mediated disputes.


10. Reviews & Ratings

Clients may leave reviews and ratings following completed bookings.

Reviews must:

BLKBAR may remove reviews that:

We reserve the right to moderate user-generated content.


11. User Conduct

Users must not:

Violation of these rules may result in account suspension or termination.


12. Intellectual Property

All intellectual property relating to BLKBAR, including:

is owned by or licensed to BLKBAR Ltd.

Users may not:

any part of the Platform without written permission.

Users retain ownership of content they upload but grant BLKBAR a non-exclusive licence to display and use such content for operating and promoting the Platform.


13. Platform Availability

We aim to keep the Platform operational and reliable but do not guarantee uninterrupted access.

We may temporarily suspend services for:

BLKBAR is not liable for losses resulting from temporary downtime.


14. Limitation of Liability

To the maximum extent permitted by law, BLKBAR shall not be liable for:

BLKBAR does not guarantee:

Nothing in these Terms excludes liability where exclusion is unlawful under UK law.


15. Indemnity

Users agree to indemnify and hold harmless BLKBAR Ltd against claims, losses, liabilities, damages, and expenses arising from:


16. Privacy & Data Protection

Use of the Platform is also governed by our Privacy Policy.

By using BLKBAR, users consent to the collection and processing of personal information as described in the Privacy Policy.


17. Third-Party Services

The Platform may integrate or link with third-party services including:

BLKBAR is not responsible for third-party services or their policies.

Users interact with third parties at their own risk.


18. Termination

We reserve the right to suspend or terminate access to the Platform at any time where:

Termination may occur without prior notice in serious cases.


19. Changes to the Terms

We may update these Terms periodically.

Changes may be communicated through:

Continued use of the Platform after updates constitutes acceptance of the revised Terms.


20. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.


21. Contact Information

For questions regarding these Terms, please contact:

BLKBAR Ltd
Email: blkbarteam@gmail.com 


22. Disclaimer

These Terms and Conditions are provided as a general template and should not be considered formal legal advice. BLKBAR Ltd may seek professional legal review to ensure compliance with applicable laws and regulations.